Shipping policy
Shipping policy
FreshFinds Shipping Policy
At FreshFinds, we are committed to providing an exceptional shopping experience for our customers in the Australia, including clear and straightforward shipping policies. We offer free shipping on all orders within the Australia, USA, Canada, UK, NewZeland.
Delivery Times Below are the estimated delivery times for all packages:
- Order cutoff time: 5:00 PM (AEDT) Sydney NSW Time. Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
- Order handling time: 1 to 4 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
- Transit time: 6 to 12 business days (Monday to Friday).
- Estimated delivery time: 7 to 14 business days.
Free Shipping: All orders qualify for free shipping, with no minimum order requirement.
Delivery Issues: If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.
Questions? Visit our Frequently Asked Questions page or contact our customer services here.
Contact Information:
Store Name: FreshFinds
Email: Help@jattmart.com
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
We will respond to your email within 24 hrs (Mon–Fri) — weekend messages answered Monday.